Privacy Policy

This Privacy Policy explains how Climent Media ("we", "us", "our") handles personal data. We are an AI adoption and automation studio based in the Netherlands, and privacy is a design principle of everything we build — including this website.

1. Who we are (data controller)

Climent Media
Registered in the Netherlands — Dutch Chamber of Commerce (KVK): 96588012
Based in Utrecht, The Netherlands
Email: manuel@climentmedia.com

Our full registered company details are available in the company details section of our Terms of Service.

2. Data we collect on this website

None, by design. This website:

Our hosting provider may keep short-lived technical server logs (such as IP address, requested URL and timestamp) for security and operational purposes. We do not use these logs to identify visitors.

3. Data we process when you contact us

If you email or call us, we process the personal data you choose to share (name, email address, phone number and the content of your message) to respond to you and to manage our business relationship. Legal basis: our legitimate interest in responding to enquiries (Art. 6(1)(f) GDPR) or steps prior to entering into a contract (Art. 6(1)(b) GDPR).

4. Data we store in our applications

Some of our applications require an account. When you register in one of our applications, we do store the data you provide — such as your name, email address and company — because we need it to deliver the service to you. This is the only context in which we store user data on our own initiative: we only store data of clients and leads, never of casual visitors.

Legal basis: performance of a contract or steps prior to entering into one (Art. 6(1)(b) GDPR). Account data is kept while your account is active and deleted when the account is closed, except where a legal retention duty applies. You can request deletion at any time — see our Data Deletion page.

5. Data we process when delivering services

Climent Media builds AI, reporting and automation systems for clients. In doing so, we may process data on behalf of our clients, typically:

Where we process personal data on behalf of a client, we act as a processor under Art. 28 GDPR and enter into a data processing agreement with that client. We follow least-privilege principles: our integrations request read-only access wherever possible, are limited to the specific accounts a client designates, and we do not store personal data in logs or documentation.

6. Platform data — Google and Meta integrations

Some of our systems connect to third-party platforms (such as Google Ads, Google Analytics, Google Search Console and Meta advertising accounts) through their official APIs, always with the explicit authorisation of the account owner via OAuth.

6.1 Google API Services

Climent Media's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. In particular:

6.2 Meta Platform Data

Where our systems access Meta Platform Data (such as advertising account metrics), we do so under the Meta Platform Terms: access is authorised by the account owner, limited to the designated accounts, used solely to deliver the requested reporting and automation services, and never sold or shared with third parties.

6.3 Revoking access

Account owners can revoke our access at any time via Google Account permissions or Meta Business Integrations settings, or by asking us to disconnect. See our Data Deletion page for how to request deletion of stored data.

7. Sharing and transfers

We do not sell personal data. We share personal data only with:

Where a transfer outside the European Economic Area occurs, we rely on adequacy decisions or Standard Contractual Clauses.

8. Retention

9. Security

We apply technical and organisational measures appropriate to the risk, including encrypted connections (TLS), encrypted credential storage, least-privilege and read-only API scopes, access controls, and audit logging without personal data.

10. Your rights

Under the GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any right, email manuel@climentmedia.com. We respond within 30 days.

You also have the right to lodge a complaint with the Dutch supervisory authority, the Autoriteit Persoonsgegevens.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the latest version. Material changes will be highlighted on this page.